Refund and Returns Policy

We at MatrixPrintCraft strive to provide the best possible experience while you shop with us online. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.

However, if at all there is a Manufacturing defect, complete detox coverage assistance would be given to you for correcting the same.

For any other queries, all you need is to dropΒ  an email at matrixprintcraft@gmail.com

Cancellation Policy:

In order to get your order delivered to you soon, we process the orders same day. As long as your order has not been processed, we can cancel it and refund your amount.

Please get in touch with our customer support team on below mentioned email or contact number to cancel your order.

You are requested to immediately email at matrixprintcraft@gmail.com along with your order number for any cancellations to be made.

Your orders can also be cancelled if MatrixPrintCraft team finds your payments have not been received. Check below for further details:

Non receipt of Payment- In case the payment for the order is not made MatrixPrintCraft will automatically cancel the order. An email notification is sent to you when we cancel the order.